Effective Date: March 10, 2026
Last Updated: March 10, 2026
Bowman Web Services LLC (“we,” “us,” “our”) operates bowmanwebservices.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.
By using our website or services, you consent to the practices described in this policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide, including:
- Contact information: Name, email address, phone number, business name
- Communication content: Messages, emails, voicemails, chat transcripts, call recordings
- Business information: Details about your business, services, marketing needs
- Payment information: Billing details for services rendered
Information Collected Automatically
When you visit our website, we automatically collect:
- Device information: Browser type, operating system, device type
- Usage data: Pages visited, time spent, referring URLs
- Location data: General geographic location based on IP address
- Cookies and tracking: Data from cookies, pixels, and analytics tools
Information from Third Parties
We may receive information from:
- Analytics providers (Google Analytics)
- Advertising platforms
- Public databases and directories
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide customer service
- Deliver services you’ve requested
- Send marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns and optimize performance
- Comply with legal obligations
- Protect against fraud and abuse
AI-Powered Communications
Important Disclosure About AI Systems
Bowman Web Services uses artificial intelligence (AI) systems to communicate with you. By contacting us or providing your contact information, you acknowledge and consent to the following:
AI Phone Systems:
- Incoming calls may be answered by AI voice agents
- AI may qualify leads, answer questions, and book appointments
- Calls may be recorded for quality assurance and training purposes
- AI systems operate 24/7 and may contact you during business hours
AI Chat & Messaging:
- Website chat may be handled by AI
- SMS/text messages may be sent and received by AI systems
- Social media messages (Facebook, Instagram, WhatsApp) may be handled by AI
- AI responses are designed to be helpful but may not always identify themselves as AI unless asked
Outbound Communications:
- By providing your phone number, you consent to receive calls and texts from us, including those initiated or conducted by AI systems
- By providing your email, you consent to receive emails from us, including automated sequences
- Communications may be for marketing, service delivery, appointment reminders, or follow-up purposes
Opting Out:
- You may opt out of AI communications at any time by requesting human-only contact
- You may opt out of marketing communications while still receiving service-related messages
- See “Your Rights and Choices” below for opt-out procedures
Phone, Text, and Email Communications
Telephone Communications
By providing your phone number, you expressly consent to:
- Receive calls from Bowman Web Services LLC, including autodialed calls
- Receive calls from AI-powered phone systems on our behalf
- Receive calls for marketing, sales, service, and informational purposes
- Call recording for quality assurance and training
Telephone Consumer Protection Act (TCPA) Notice: You are not required to consent to automated calls as a condition of purchasing services. You may revoke consent at any time by calling 386-384-8445 or emailing contact@bowmanwebservices.com with the subject line “STOP CALLS.”
Text/SMS Communications
By providing your mobile number, you expressly consent to:
- Receive text messages from Bowman Web Services LLC
- Receive automated text messages, including from AI systems
- Receive texts for marketing, appointment reminders, and service updates
Message frequency varies. Message and data rates may apply.
To opt out of text messages, reply STOP to any message or contact us directly.
Email Communications
By providing your email address, you consent to:
- Receive marketing emails from Bowman Web Services LLC
- Receive automated email sequences
- Receive service-related emails (not marketing) even if you opt out of marketing
CAN-SPAM Compliance: All marketing emails include our physical address and an unsubscribe link. We honor opt-out requests within 10 business days.
To opt out of marketing emails, click “unsubscribe” in any email or contact us directly.
Cookies and Tracking Technologies
We use:
- Google Analytics: Website traffic analysis
- Google Tag Manager: Managing tracking scripts
- Facebook Pixel: Advertising and remarketing (if enabled)
- Session cookies: Website functionality
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
How We Share Your Information
We may share your information with:
- Service providers: Hosting, analytics, payment processing, AI platforms, CRM systems
- AI service providers: Telnyx, OpenAI, Anthropic, and other AI platforms that power our communication systems
- Legal requirements: When required by law, subpoena, or legal process
- Business transfers: In connection with a merger, sale, or acquisition
- With your consent: When you direct us to share information
We do not sell your personal information.
Data Retention
We retain your information for as long as necessary to:
- Provide services you’ve requested
- Maintain business records
- Comply with legal obligations
- Resolve disputes
Call recordings and chat transcripts are typically retained for 2 years unless longer retention is required.
Data Security
We implement reasonable security measures to protect your information, including:
- Secure hosting (Netlify, encrypted connections)
- Access controls for sensitive data
- Secure payment processing
However, no internet transmission is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Opt-Out Rights
You may:
- Opt out of marketing emails: Click “unsubscribe” or email us with subject “UNSUBSCRIBE”
- Opt out of text messages: Reply STOP or contact us
- Opt out of phone calls: Call or email us with subject “STOP CALLS”
- Opt out of AI communications: Request human-only contact by calling 386-384-8445
- Request data deletion: Email us with subject “DELETE MY DATA”
California Residents (CCPA)
California residents have additional rights:
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt out of sale of personal information (we don’t sell data)
- Right to non-discrimination for exercising privacy rights
To exercise these rights, contact us at contact@bowmanwebservices.com.
Other State Privacy Laws
Residents of Virginia, Colorado, Connecticut, Utah, and other states with privacy laws may have similar rights. Contact us to exercise your rights.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance.
Contact Us
For privacy-related questions or to exercise your rights:
Bowman Web Services LLC
Phone: 386-384-8445
Email: contact@bowmanwebservices.com
Address: Port Orange, FL 32129 (Volusia County)