Reputation Management

Reviews Are The New Word of Mouth.

Before someone calls you, they check your reviews. Google, Yelp, Facebook - whatever shows up when they search.

4.8 stars with 50 reviews? They call.

3.2 stars with 6 reviews? They scroll to your competitor.

The Problem

Most businesses have a review problem:

Not enough reviews - Happy customers don’t think to leave reviews unless you ask.
Bad reviews visible - One angry customer outweighs ten happy ones.
No responses - Unanswered reviews (good or bad) look neglected.
Wrong platforms - Great Yelp reviews don’t help if everyone checks Google.

Review generation - Automated requests sent after every job. Text and email. Makes it easy for happy customers to leave reviews.

Review monitoring - Alerts when new reviews come in across all platforms.

Response management - Every review gets a response. Good reviews thanked. Bad reviews addressed professionally.

Damage control - Strategies for recovering from negative reviews and pushing them down in visibility.

Platform focus - We prioritize the platforms that matter most for your business.

Let’s say you do 20 jobs a month. Most businesses get reviews from maybe 5% of customers - 1 review per month.

With an automated review request system, 20-30% response rate is normal. That’s 4-6 reviews per month.

In a year, you go from 12 new reviews to 60. That’s the difference between looking like a small operation and looking like the established choice.

Setup fee for building your review funnel and connecting platforms.

Monthly fee for monitoring, responses, and ongoing optimization.

Can be standalone or part of a full local SEO package.

Call me: 386-384-8445